The UK’s No 1 homecare franchisor Home Instead Senior Care
received the Queen’s Award for Enterprise in recognition of
innovation – on Her Majesty’s 90th birthday today (21st
April.)
The highest accolade for business success was granted to the
UK’s number 1 private homecare company - in recognition of its
bespoke relationship-led care model and the exemplary support given
to franchisees throughout their business life cycle.
The prestigious business accolade pays tribute to the
blueprint the franchise business has created for dignified, quality
homecare delivered in visits that typically last a minimum of one
hour, with clients and CAREGivers matched based on interests and
hobbies. An approach royally recognised with the Queen’s Award for
the way it is changing the face of ageing.
With a globally tried and tested franchise model responsible
for the franchisor’s success in the UK, the business has grown to a
£100 million annualised turnover.
The franchise was founded in the UK by Sam and Trevor
Brocklebank and followed a frustrating search for decent care when
Trevor’s grandfather Frank needed support.
Its approach has seen the network expand from the pilot office
opened by co-founders Sam and Trevor in 2005 - to a robust network
of 175 franchises throughout the whole of the UK.
Nationally, Home Instead provides five million hours of
quality homecare a year to 8,000 elderly clients. The royally
praised brand has 145 carefully mapped territories available as
well as territory resale opportunities for prospective franchisees
who feel an affinity with its ethos.
Trevor Brocklebank, Co-founder and Chief Executive, said: “The
Queen’s Award for innovation is the pinnacle of business
achievement in the UK. Receiving this prestigious accolade marks
out our franchise opportunities as a best-in-class proposition, a
way to run a successful business and make a difference to society
at the same time, by improving and innovating elder care standards
through our tried and tested franchise model.”
Home Instead Senior Care supports franchisees at every step of
their business journey with training and on-going support covering
Care and Quality Standards, business development, IT, legal and
marketing and with peer collaboration encouraged and networking
events held. An annual National Conference brings the entire
franchise network together to share and showcase best practice and
innovation.
The franchisor has a 40 strong team at its National Office,
which gives a 4:1 ratio of sector leading experts to franchisees,
one of the best ratios in the franchise industry. Home Instead has
been recognised with numerous awards for the industry leading
support, expert counsel and bespoke training programmes it provides
for its franchisees.
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