Name: Lingam Raghulan
Date launched: 24th Aug 2015
Tell us a bit about yourself and what you were doing
prior to setting up your Northwood franchise
I was working for McDonald’s as an Operations Manager. I
did this for best part of 20 years and was ultimately in-charge of
a patch of restaurants located in London, Hertfordshire and
Why did you go down the franchise route? And why did
you choose Northwood?
I always had a passion for property and wanted to set up my
business in the property industry. The question was whether I
go it alone or do it with the support of a Franchise system.
I chose the Franchise route as I knew I could rely upon the
tried and tested systems that an established network like Northwood
would have in place and the support that I would get would be
invaluable in a competitive property market.
As to why I chose Northwood, from my initial research it did
not take too long to establish that Northwood stood out for the
training structure and the support network that it had in place.
The impressive training suite at Fareham impressed me from
the very first visit and this stood as testament to the training
and support structure that Northwood had in place.
How did you raise the finance?
Through a mixture of bank loan and personal finance, the bank
loan was assisted by Northwood proving support through a company
called Franchise Finance.
What training and support did you receive initially
My initial training was carried out at Fareham at the head
office and out on the field working with the Franchisees and their
What is a typical day for you as a
This would be hard to say as no 2 days are the same…. However
in general a typical day would include dealing with tenants,
landlords, vendors and purchasers. This would largely involve
going out meeting clients in their properties and on rare occasions
in the office itself.
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First challenge was to identify the right office location.
Once this was done then when it came to opening the office it
was all about acquiring the right calibre of staff to take the
What is the most invaluable piece of advice you could
give someone looking to set up their first
Do your due diligence on the Franchisor and be sure that you
are opening the office in the right location…. And whatever the
sector or industry you choose ensure you are 200% committed to
In your opinion, what makes a successful
The hunger and desire for success, commitment and dedication
to the business and perseverance.
What are your plans for the future?
To grow my current business and be in a position to open a 2nd
office in beginning of year 4.
Would you do it again?